Would you rather pay for a friendly scheduled service twice a year, or an emergency callout at 2am when a pipe finally gives way? Most people, once they think about it properly, would choose the former but plumbing maintenance is one of those things that’s easy to put off until something actually breaks.
We offer scheduled plumbing maintenance across Melbourne, covering taps, toilets, fixtures, water pressure, and sewer lines, designed to catch small issues before they turn into expensive emergencies.
A typical maintenance visit includes checking taps and fixtures for leaks or wear, testing water pressure throughout the property, inspecting toilets for running or inefficient flushing, and where appropriate running a CCTV check on the main sewer line to catch early signs of root intrusion or pipe deterioration before they cause a blockage.
For older properties, particularly heritage homes in suburbs like Fitzroy, Collingwood, or Brunswick, this kind of regular check-up is especially valuable given the age of the underlying pipework.
Prevent Expensive Emergencies
Regular maintenance catches small issues before they turn into costly, disruptive emergency callouts — far cheaper in the long run, and far less stressful than dealing with a crisis at the wrong moment.
Annual or Custom Schedule
An annual check-up is a sensible minimum, with more frequent CCTV checks recommended for older properties or those with large trees nearby. We’ll set a schedule that genuinely fits your property.
Tailored to Your Property
We assess your specific situation age of pipework, tree proximity, usage level, property type and put together a maintenance plan that genuinely makes sense rather than a generic package.
Commercial Drain Maintenance
For offices, hospitality venues, retail premises, and industrial sites, scheduled commercial drain maintenance reduces unplanned downtime and gives you documented evidence of ongoing maintenance for compliance purposes.
What Happens When You Call Our Emergency Line
When you call, you'll speak directly to someone who knows what they're talking about, not an after-hours answering service or a call centre reading from a script. We'll ask a few quick, practical questions: what's happening, whereabouts in the property, is water actively flowing or flooding, and whether you've been able to locate and turn off the main water supply.
What a Plumbing Maintenance Visit Covers
A typical maintenance visit with Metro Jetting begins with a methodical check of your property's visible plumbing fixtures — taps, toilets, shower fittings, and any exposed pipework. We're looking for early signs of wear: dripping taps that are wasting water and placing unnecessary strain on fittings, toilets that are running continuously or flushing inefficiently, and any signs of moisture around pipe joints or under sinks that might indicate a slow developing leak.
After the Emergency: Understanding What Caused It
Once the immediate situation is under control, it's worth taking a little time to understand what actually caused it so you can make an informed decision about whether anything further needs to be done, or whether a one-off fix is genuinely sufficient.
Emergency Coverage Right Across Melbourne
Our emergency service covers all of greater Melbourne — from the inner-city apartments of Richmond, Fitzroy, and South Yarra, to the heritage homes of Collingwood and Carlton, and further out to Doncaster, Essendon, Williamstown, and the outer eastern and south-eastern suburbs.
Need a different fix?
Not sure which option fits your problem? Give us a call and we will help you work it out.
FAQS
Frequently Asked Questions
We'll never push you into additional work after an emergency callout. We'll tell you honestly what we found, what it means, and what your options are and we'll give you the space to make the decision that's right for your property and your budget, in your own time.
Do you charge extra for after-hours callouts?
There is an after-hours component to emergency pricing, which we’ll always confirm with you honestly over the phone before we dispatch a technician. We believe in complete transparency about pricing so there are no surprises on the invoice.
What should I do while I wait for the plumber to arrive?
If it’s safe to do so, locate and turn off your main water supply valve — this is usually in the meter box at the front of the property, or under the kitchen sink. Avoid using other drains, toilets, or appliances in the house. Move valuables, electronics, and important documents away from the affected area. Don’t attempt to clear a sewage overflow yourself without appropriate protective gear.
How fast can you get to me in an emergency?
Response times vary depending on location, time of day, and how many emergency jobs are active at the time. We prioritise genuine emergencies and dispatch the nearest available technician. When you call, we’ll give you an honest estimate of arrival time rather than a vague promise.
My drain is overflowing should I keep using other taps and toilets?
No. If a drain is overflowing with wastewater, this usually indicates a blockage in the main sewer line. Using other fixtures adds more flow to the blocked line and can worsen the overflow. Turn off the water at the main if possible and avoid using any drains until we arrive.
Can you fix a burst pipe on the same visit?
In most cases, yes. Our vans carry the materials and equipment needed for emergency pipe repairs on arrival. If the burst is in an accessible location and the pipe material is workable, we’ll repair it on the spot. For more complex situations pipes inside walls or under concrete slabs, for example we’ll get a safe temporary fix in place and schedule the full repair promptly
Do you handle commercial emergency plumbing as well as residential?
Yes. We handle emergency callouts for restaurants, cafes, strata buildings, retail tenancies, and other commercial, council properties across Melbourne. We understand the urgency that comes with a plumbing emergency in a trading environment and treat these situations with the same priority as residential emergencies.